Find answers to common questions about caring for your stoneware, shipping details, and our return policy.

Stoneware Care

Shipping & Packaging

Returns & Exchanges

All Clay Heart pieces are high-fired stoneware, completely dishwasher and microwave safe for daily use. Built to last.

Orders are packed securely with recycled materials and shipped within 48 hours. Tracking provided for all domestic deliveries.

We stand by our craftsmanship. If you're not delighted, contact us within 30 days for returns or exchanges.