Privacy Policy

Effective Date: August 3, 2024

Welcome to Scentsational Pakistan. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect the following information:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Order Details

• Payment Information (processed securely through our payment partners)

• IP Address, browser type, and device information

• Website usage data through cookies and analytics

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our website, products, and services.

• Prevent fraud and unauthorized activities.

• Send promotional offers and newsletters (only if you choose to receive them).

3. Payment Security

We do not store your complete payment card details on our servers. Payments are processed through secure and trusted payment providers using industry-standard security measures.

4. Cookies

Our website uses cookies to:

• Improve your browsing experience.

• Remember your preferences.

• Analyze website traffic.

• Enhance website performance and functionality.

You may disable cookies in your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers such as:

• Courier and delivery partners

• Payment gateway providers

• Website hosting and technical service providers

These partners only receive the information necessary to perform their services.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal information.

• Request corrections to inaccurate information.

• Request deletion of your personal data where legally permitted.

• Opt out of promotional emails at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact Scentsational Pakistan through our official website, email, or customer support channels.